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Voodoochilli.net Help Guide

Please use this guide to find the solutions to common problems when using the site. You may also wish to leave a message on the forum. To get started, choose a help topic below:

Help Topics

Problems logging in

Close your account

Problems uploading images

Help Answers

Problems logging in

If you are unable to login, the most likely reason is because your email address and password combination is wrong.

Here are some things to try:

  • If you cannot remember your password, request a password reset.
  • If you already did this but didn't receive the email, please check your spam folders and email filter settings.
  • If you cannot remember your email address, get in touch and we will endeavourer to help you.

Close your account

To close your account, click here. Your account will be disabled from the site and all listings removed. You will have a short period of time of up to one month to reactivate your account before your account is permanently removed. It may take a while for your account to be removed from search engines such as Google and there is nothing we can do to speed this up.

Problems uploading images

If you are having difficulties uploading an image to the site, please check the following:

  • Make sure the image is a JPEG
  • Make sure the image isn't too small or too large. The site can handle most images but if the image is massive you might need to reduce the file size to something more manageable
  • the image should be an RGB Jpeg, if saved the file in a program like Photoshop make sure the image isn't set as CMYK as this can sometimes cause problems.